How will I receive my requisition papers for testing?

You will receive a notification email informing you that your requisition papers are available. The email will be called "Requisition Papers Available". You can download the requisition in this email…

What can I do if I am not receiving any emails from Private MD Labs?

If you're not receiving our emails in your inbox, please check your spam/junk folder. Some private or company email domains may view our notifications as spam. You might need to ask your IT department…

What if I haven’t received my requisition?

After you place an order, 95% of the time your requisition will be available to you within 10 seconds. For the remaining 5% of the cases, manual reviewing is required and the processing time can vary.…