Can I pay at the lab?

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• Do you accept other forms of payment besides credit cards? If you do not wish to pay via credit card, you can purchase gift cards like American Express to cover the amount of the purchase. Multiple gift cards will require you to call our office to place your…
• How can I get my receipt? There is an option to print receipts for your orders by logging into your patient portal. Located at the bottom of the order, you’ll find a “Download HSA receipt” button. See image below for…
• Do I need to pay any additional fees at the lab? The prices listed on our website are all-inclusive, no additional fees are added during the ordering process or charged to you at the lab when using our service. The requirements are to go to a…
• Why do I see multiple charges? When you use your credit card for an online purchase, Private MD Labs will send your card number and purchase amount to the issuing bank for an approval or an "authorization." This authorization…
• How would the order show in my credit card statement? When you order a test, your credit card statement will show “Private Md Labs” when processed. If you have any questions, contact us at 754-799-7833 or by creating a new support ticket at…