I don't see my order in my Patient Portal. What can I do?

Last updated September 10, 2026

The login is email specific, not name specific. If you have used multiple email addresses when ordering with us, your recent order may be listed under a different email address than the one you are using to log in.

Please log in using the email address entered for your current order.

You can also contact our lightning-fast support team at 754-799-7833 (text only) and they’ll be ready to assist you!

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I don't see my order in my Patient Portal. What can I do?

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