Why did I receive partial results?

For faster results delivery, we now provide partial results for both Quest and LabCorp orders.

Don’t worry, this does not mean your results are incomplete.

You will receive a notification every time a new result has been uploaded to your dashboard, and all your lab results will be delivered within the listed estimated turnaround time on your specific lab order. If you see "pending tests" at the report's bottom, expect further results soon.

Another reason why you might have partial results is that the lab couldn't complete all the tests ordered. Any TNP (Test Not Performed) will be listed in the message we send with your report.

If for any reason you do not receive all your results within the expected time, please text our lightning-fast support team at 754-799-7833 (text only) or give us a call at 754-799-7833, and we will be happy to help you!