Receiving Results

10 answers in Receiving Results

• When will my results be available? Hang in there champ and fear not, this is our most popular question so we've made it easy to see your estimated turnaround time inside your account (screenshot below). When your results are ready…
• How will I receive my results? You'll get an email & SMS letting you know your results are ready. Just click the link in the message to see them in your account. To check your results, log in here…
• Why did I receive partial results? For faster results delivery, we now provide partial results for both Quest and LabCorp orders. Don’t worry, this does not mean your results are incomplete. You will receive a notification every time…
• How can I read my results? When looking at your lab results, on the left side of the page, you will see the name of the tests performed, the next column is your level for the test, the next column will list…
• What can I do if I am not receiving any emails from Private MD Labs? If you're not receiving our emails in your inbox, please check your spam/junk folder. Some private or company email domains may view our notifications as spam. You might need to ask your IT…
• Why can't I find my results? If you can’t find your full results report it’s because they are not finished processing yet. Your full results will be available in your secure portal once all tests become final. Partial results…
• How long do test results take for a sickle cell test? Your sickle cell test will take approximately 24 hours up to 3 business days to return. If you have more tests than just the sickle cell test on your order, you can view the turnaround time in your…
• 11 Reasons why your results could take longer than usual to be ready. Waiting for test results can be stressful, especially if they're taking longer than usual. It’s important to remember that delays don't necessarily mean there's something wrong or that the results…
• Why is there an "L" next to my vitamin D results? Seeing an "L" next to your vitamin D result? It stands for "Low", indicating that the value falls below the reference range (30–100 ng/mL). In this case, the unit of measurement is still ng/mL, but…
• Do you have a sample results page? Yes — we provide a standard lab report that includes all markers in a single file. You can add any of our tests to your cart and then preview a sample report. For a quick look, here’s an example.