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Insurance Claims

Can I use my HSA/FSA card or get reimbursed through HSA/FSA?

Last updated October 25, 2026


✅ Yes.

If your HSA or FSA card works like a debit card, you can use it to place orders on our website.


Don’t have an HSA/FSA card? How to get reimbursed

  1. Log into your patient portal

  2. Find the order you need

  3. Click Receipt next to that order

  4. Choose one:

    • Detailed receipt – shows all test names (often required by some HSA/FSA admin)

    • Private receipt – no test names shown

  5. Download and submit to your HSA/FSA administrator for reimbursement

Need a specific format?

If your HSA/FSA administrator requires custom wording or fields, email [email protected] with your order number and the exact details they need.

(Limits: we can’t add diagnosis codes or healthcare provider information.)


Important to know

  • We cannot submit claims on your behalf

  • Our services are self-pay only and not eligible for insurance reimbursement

  • We do not provide diagnosis codes or healthcare provider information



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