Can I request orders or results to be deleted?
Last updated September 10, 2026
Yes. Please be aware, once results are deleted the process cannot be reversed, so should you need the results in the future, we will not be able to provide them to you.
If you still want to go ahead and have orders or results deleted, please send us a written request with permission to delete the results/orders desired at [email protected].
Make sure to include:
1. The order number
2. Your full name
3. Date of birth
It’s best to make sure you’ve downloaded your past results as deleting them from our database can’t be undone.
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