Will I be required to show ID?

The staff members at the Patient Service Centers are required to ask for ID. We are not able to request that you not show ID. You will be asked for an ID at the Patient Service Center and it needs to…

Can I test anonymously?

Unfortunately not, due to mandated government regulations, Private MD Labs cannot provide anonymous testing. You will be asked for an ID at the Patient Service Center and it needs to match your prescr…

Do I need to bring an ID to the lab?

Yes, an ID is required to confirm your identity and match your details (name and date of birth) with the lab order.

I’m new to the country and don’t have a U.S. ID. What should I do?

That’s not a problem—you can also present a foreign ID at the lab.

What will my ID be used for?

Your ID is only used to verify your identity so the lab can pull up the correct order and ensure the right tests are performed for you.

Are there any alternatives if I don’t have an ID?

A government-issued ID (U.S. or foreign) is the standard requirement. If you don’t have one yet, reach out to our support team, and we’ll guide you on possible next steps. You can call our customer se…