Frequently Asked Questions
When will I receive my lab order?
You'll receive it via email within 60 seconds of your order unless it requires additional processing (only very complex orders do).
When will my results be available?
Many general wellness test results are typically available online within 2-3 business days. However, some tests will require additional processing time. You will immediately receive an email & SMS notification when your results are available.
Do you notify my insurance company?
We do not share your results with your physician, insurance company, or any other third party.