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Frequently Asked Questions
When will I receive my lab order?
You'll receive it via email within 60 seconds of your order unless it requires additional processing (only very complex orders do).
When will my results be available?
Many general wellness test results are usually available online within 2-3 business days. However, some tests will require additional time for processing. You'll immediately receive an email notification when your results are available.
Do you notify my insurance company?
We do not share your results with your physician, insurance company, or any other third party.
Significant deviations from the normal range may require further evaluation by your physician.
Complete Blood Count / CBC (includes Differential and Platelets): WBC, RBC, Hemoglobin, Hematocrit, MCV, MCH, MCHC, RDW, Platelet Count, MPV and Differential (Absolute and Percent - Neutrophils, Lymphocytes, Monocytes, Eosinophils, and Basophils)
Comprehensive Metabolic Profile ( includes eGFR ): Albumin, Albumin/Globulin Ratio (calculated), Alkaline Phosphatase, ALT, AST, BUN/Creatinine Ratio (calculated), Calcium, Carbon Dioxide, Chloride, Creatinine with GFR Estimated, Globulin (calculated), Glucose, Potassium, Sodium, Total Bilirubin, Total Protein, Urea Nitrogen
Estradiol
Follicle-Stimulating Hormone (FSH)
Reverse T3, LC/MS/MS
Testosterone Total LC/MS/MS
Thyroid Profile w/ TSH: T3 Uptake; T4 (Thyroxine), Total; Free T4 Index (T7); Thyroid-Stimulating Hormone (TSH)
Tri-iodothyronine Free (FT3)
Vitamin D, 25-Hydroxy LC/MS/MS: Vitamin D, 25-OH, Total; Vitamin D, 25-OH, D3; Vitamin D, 25-OH, D2
This testosterone test will provide actual results, including when the total testosterone value is >1500 but <10,000
Patient should fast for 12 hours preceding collection of specimen. Fasting is defined as no consumption of food or beverage other than water for at least 12 hours before testing. If using a testosterone cream please be sure you have not rubbed any into the antecubital area of your arm for the last 24 hours as it can give elevated results.
Estimated turnaround for results is 5 business days. If confirmation testing is required the estimated time may be extended.
Significant deviations from the normal range may require further evaluation by your physician.
Complete Blood Count (CBC) w/ Differential: Hematocrit; hemoglobin; mean corpuscular volume (MCV); mean corpuscular hemoglobin (MCH); mean corpuscular hemoglobin concentration (MCHC); red cell distribution width (RDW); percentage and absolute differential counts; platelet count; red cell count; white blood cell count; immature granulocytes.
Comprehensive Metabolic Profile ( includes eGFR ): A:G ratio; albumin, serum; alkaline phosphatase, serum; ALT (SGPT); AST (SGOT); bilirubin, total; BUN; BUN:creatinine ratio; calcium, serum; carbon dioxide, total; chloride, serum; creatinine, serum; globulin, total; glucose, serum; potassium, serum; protein, total, serum; sodium, serum; eGFR.
Estradiol
Follicle-Stimulating Hormone (FSH)
Reverse T3
Testosterone, Total, Serum
Thyroid Profile w/ TSH: (Free thyroxine index; T3 uptake (THBR); thyroid-stimulating hormone (TSH); thyroxine (T4))
Tri-iodothyronine (T3), Free, Serum
Vitamin D, 25-Hydroxy
If testosterone levels are expected to be >1500, it is best that you order a panel that includes Testosterone LC/MS-MS as the testosterone test included in this panel has a cutoff of 1500.
Estimated turnaround for results is 5 business days. If confirmation testing is required, the estimated time may be extended.
Patient should fast for 12 hours preceding collection of specimen. If using a testosterone cream please be sure you have not rubbed any into the antecubital area of your arm for the last 24 hours as it can give elevated results. Some tests in this panel may exhibit interference when sample is collected from a person who is consuming a supplement with a high dose of biotin (also termed as vitamin B7 or B8, vitamin H or coenzyme R). It is recommended to stop biotin consumption at least 72 hours prior to the collection of specimen. Vitamin D, 25-Hydroxy is not the same as calcitriol or 1,25 dihydroxy. Calcitriol/Vitamin D, 1,25 Dihydroxy must be ordered separately.
Pregnancy test (very early) - Human Chorionic Gonadotropin (hCG), Beta Subunit, Quantitative, Serum
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