Frequently Asked Questions

1. When will I receive my lab order?

   You'll receive it via email within 60 seconds of your order unless it requires additional processing (only very complex orders do).

2. When will my results be available?

   Many general wellness test results are usually available online within 2-3 business days. However, some tests will require additional time for processing. You'll immediately receive an email notification when your results are available.

3. Do you notify my insurance company?

   We do not share your results with your physician, insurance company, or any other third party.