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Frequently Asked Questions
When will I receive my lab order?
You'll receive it via email within 60 seconds of your order unless it requires additional processing (only very complex orders do).
When will my results be available?
Many general wellness test results are usually available online within 2-3 business days. However, some tests will require additional time for processing. You'll immediately receive an email notification when your results are available.
Do you notify my insurance company?
We do not share your results with your physician, insurance company, or any other third party.
The Vitamin/Nutrient Panel is used to check the levels of the vitamins and minerals listed below. In addition to the listed vitamins and minerals, a Complete Blood Count and Comprehensive Metabolic Profile are included in the panel.
Complete Blood Count / CBC (includes Differential and Platelets): WBC, RBC, Hemoglobin, Hematocrit, MCV, MCH, MCHC, RDW, Platelet Count, MPV and Differential (Absolute and Percent - Neutrophils, Lymphocytes, Monocytes, Eosinophils, and Basophils)
Comprehensive Metabolic Profile ( includes eGFR ): Albumin, Albumin/Globulin Ratio (calculated), Alkaline Phosphatase, ALT, AST, BUN/Creatinine Ratio (calculated), Calcium, Carbon Dioxide, Chloride, Creatinine with GFR Estimated, Globulin (calculated), Glucose, Potassium, Sodium, Total Bilirubin, Total Protein, Urea Nitrogen
Methylmalonic Acid, (MMA) GC/MS/MS
Vitamin D, 25-Hydroxy LC/MS/MS: Vitamin D, 25-OH, Total; Vitamin D, 25-OH, D3; Vitamin D, 25-OH, D2
Patient should fast for 12-14 hours before collection of the specimen. Specimens should be collected in the morning since iron values decrease by 30% during the course of the day and there can be significant interference from lipemia. Fasting is defined as no consumption of food or beverage other than water for at least 12 hours before testing. In patients receiving therapy with high biotin doses (ie, > 5 mg/day), no sample should be taken until at least eight hours after the last biotin administration; must draw before Schilling test, transfusions or B12 therapy is started. Patient should not have vitamins containing folic acid during the previous three to five days; if so, consult physician before discontinuing.
Estimated turnaround for results is 7-8 business days.
The Vitamin/Nutrient Panel is used to check the levels of the vitamins and minerals listed below. In addition to the listed vitamins and minerals, a Complete Blood Count and Comprehensive Metabolic Profile are included in the panel for a basic assessment of general wellness.
Iron, Serum w/TIBC: Percent of saturation; serum iron; total iron binding capacity; unsaturated iron binding capacity
Methylmalonic Acid, Serum
Vitamin B12 and Folates
Vitamin D, 25-Hydroxy
Zinc, Plasma or Serum
Complete Blood Count (CBC) with Differential: (Hematocrit; hemoglobin; mean corpuscular volume (MCV); mean corpuscular hemoglobin (MCH); mean corpuscular hemoglobin concentration (MCHC); red cell distribution width (RDW); percentage and absolute differential counts; platelet count; red cell count; white blood cell count; immature granulocytes)
Comprehensive Metabolic Profile (CMP) (includes eGFR): (A:G ratio; albumin, serum; alkaline phosphatase, serum; ALT (SGPT); AST (SGOT); bilirubin, total; BUN; BUN:creatinine ratio; calcium, serum; carbon dioxide, total; chloride, serum; creatinine, serum; globulin, total; glucose, serum; potassium, serum; protein, total, serum; sodium, serum.)
Patient should fast for 12-14 hours before collection of the specimen. Must draw before Schilling test, transfusions or B12 therapy is started. This test may exhibit interference when sample is collected from a person who is consuming a supplement with a high dose of biotin (also termed as vitamin B7 or B8, vitamin H, or coenzyme R). It is recommended to ask all patients who may be indicated for this test about biotin supplementation. Patients should be cautioned to stop biotin consumption at least 72 hours prior to the collection of a sample. Vitamin D, 25-Hydroxy is not the same as calcitriol or 1,25 dihydroxy. Calcitriol/Vitamin D, 1,25 Dihydroxy must be ordered separately.
Estimated turnaround for results is 7-8 business days. If confirmation testing is required, the estimated time may be extended.